Winner #1: benjaminfranklinplumbing.com
benjaminfranklinplumbing.com/services/plumbing-repairs
- 1
What gets in the way
First screen asks for a zip code
‘Find your local plumber and request service.’ has a zip code box below it. A visitor who wants to call has no number in view.
- 2
What works
Forbes award badge in the first screen
The badge says ‘Voted Best Plumbers!’ with the Forbes name beside it. A visitor sees an outside source before any claim.
- 3
What works
Star score right under the headline
The page shows a 4.82 star score with the review count. A visitor sees the reputation before reading any text.
- 4
What gets in the way
Phone number first shows inside a paragraph
The number ‘(844) 719-1607’ is in a body paragraph below the headline. A visitor in a hurry has to read to find it.
- 5
What works
Price worry answered in a bullet
The page says ‘No jargon, no hidden fees.’ in a list of reasons. It answers the fear of a surprise bill.
What to try
Phone number in the header
The first screen has a zip code box and no phone number. A call button in the header is a faster way in.
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