"Get the business reality straight before touching anything in-platform."

"Snapshot of where the account stands today across the 9 health dimensions."

"Validate the tracking is honest before optimizing on the numbers. The framework rule applied to itself."

"The diagnostic framework you will use on every account from now on."

"Run the chain on this specific account. Find the broken link before drilling into specific wins."

"Surface the obvious money leaks first. Quick win for trust with the client."

"The full first-90-days handoff playbook to share with the rest of the team."

"The cadence you will run from week 4 onwards."